1,126

Grace Under Fire: How am I Addressing the Troops?

Posted April 7th, 2010 in Leadership by admin

I wanted to share the latest research from the University of Amsterdam highlighting one of the concepts discussed regarding the importance of inspiration during turbulent times.  Dr. Gerben van Kleef and five coauthors have confirmed what many of us intuitively suspect, which is that we get better results by cheering people on rather than coming down hard on them when people feel stressed.  What the research revealed is that mental fatigue and time pressure during stressful periods make team members more apt to simply react to the leaders’ mood rather than the actual message of the leader.  In other words, the team members initially pick up the tone of the message and the underlying emotion behind it.  If they pick up anger or frustration from the leaders’ tone, they become nervous and less productive.  Conversely, if they pick up inspiration from the leaders’ tone, they become more engaged and productive.

While all of this may seem obvious to leaders, remember that during times of uncertainty and stress, leaders often are incapable of monitoring how they are coming across to others.  In essence, their own fears and concerns are exhibited unconsciously despite their best intentions.

So how do we avoid falling prey to this phenomenon?  First, before addressing the troops, get in touch with your own emotional turmoil to prevent sending the wrong message to your team.  Recent data from Zenger/Folkman indicates that during tough times, leaders make sins of both commission (they’re abrasive or bullying) and omission (they’re aloof and unavailable.)   Either one of these sins will further disengage team members at a time when they are looking to you for inspiration and direction.

Second, after your have regulated and managed your own emotions, you can now deliver your message in a way that motivates and inspires.  The bottom line: Manage yourself before Leading others! Don’t communicate your message until you are prepared to deliver it in a manner that empowers and engages others.  Keep in mind that people look to their leaders not just to assign them a task, but to give them a sense of hope in the future.

1,126 Responses so far.

  1. I’m not that much of a internet reader to tell the truth
    however your website is great, keep writing! I’ll go ahead and bookmark your website to
    return later. All the best.

  2. Loving the info on this web site, you have done a great job on the blog posts.

  3. Fastidious respond in return of this issue with real arguments and explaining the whole thing concerning
    that.

  4. www.hzmtx.cn says:

    Hi would you mind sharing which blog platform you’re using?
    I’m looking to start my own blog soon but I’m having a
    difficult time selecting between BlogEngine/Wordpress/B2evolution and Drupal.

    The reason I ask is because your design and style seems different then most
    blogs and I’m looking for something unique. P.S Apologies for
    getting off-topic but I had to ask!

  5. Many thanks for this good posts. I was wanting to know whether
    you had been planning of publishing similar posts to this.
    Continue writing superb content articles!

  6. This could be the proper blog for all who desires to be familiar with this topic.

    You already know much its practically difficult to argue
    along. Outstanding stuff, just great!

  7. fx7 says:

    I loved reading this a lot. I truly hope to read even more
    of your articles in the future, so I’ve saved your blog.

  8. I wanted to thank you a lot more for this amazing website you have made here.

    It’s definitely is loaded with helpful tips for those who are truly enthusiastic about this subject matter, especially this very post.

  9. Awesome posts from you, fella. I’ve understand your point and you’re simply
    quite excellent. I love what you have here, actually like what you’re saying and also the way
    in which you say it. You make it enjoyable.
    I cant wait to read a lot more from you. This is really an excellent website.

  10. Many thanks for sharing. I’m fascinated with your website.

    I’ll publish this to my facebook wall.

  11. I am fortunate that I found this web site, simply the right info that I was looking for!

  12. Normally I do not learn post on blogs, however
    I would like to say that this write-up very compelled me to check out
    and do it! Your writing taste has been amazed me.
    Thank you, quite nice post.

  13. site says:

    Lovely Webpage, Stick to the useful job. Thanks!

  14. It’s a shame you don’t have a donate button! I’d most certainly donate to this excellent blog!
    I suppose for now i’ll settle for bookmarking and adding your
    RSS feed to my Google account. I look forward to brand new updates
    and will share this website with my Facebook group.
    Chat soon!

  15. SATTA KING says:

    SATTA KING

    […]below you will find the link to some internet sites that we believe you should visit[…]

  16. You could certainly see your expertise within the article you write.
    The sector hopes for even more passionate writers like you who aren’t afraid to mention how they believe.
    At all times go after your heart.

  17. I’m actually glad to find this website on google, just what I was searching for.
    Saved to favorites.

  18. I’d should talk to you here. Which is not one thing I do!
    I really like reading a post which can make men and women believe.
    Furthermore, many thanks enabling me to comment!

  19. Clemmie says:

    I came across your site last week and began to follow
    your posts regularly. I haven’t left a comment on any kind of website
    yet but I was considering to start soon. It’s truly exciting
    to actually contribute to an article even when it’s only a blog.

    I really liked going through a couple of your articles.
    Great articles for sure. I will keep visiting your blog often. I learned lots
    from you. Many thanks!

  20. brain pill says:

    A blog like yours should be earning a lot of money from adsense.

  21. brain pill says:

    I think this is one of the most important info for me.
    And i’m satisfied reading your post. The website looks good, the articles are excellent.

  22. I don’t think I’ve scanned anything such as this before.
    So good to find an individual with some original thoughts on this
    subject matter. great one for starting this up.
    This website is something that is needed on the web, someone witha little originality.
    Excellent job for bringing new things to the net!

  23. brain pill says:

    I really enjoyed reading this site, this is great blog.

  24. I’d constantly wish to be updated on new content on this web
    site, saved as a favorite!

Leave a Reply